About this training
The third Masterclass of Transformation Hub which focuses on strategy.
If you are looking to Transform your department or company, OTEAcademy has designed the “Transformation Hub | The Masterclass Series”, the first complete Training Program, which addresses Business Transformation in an innovative and holistic manner covering in depth the learning demands both on a personal and professional level.
“Business Transformation” Masterclass aims at training the participant to lead change and transformation within cooperation, to set the right KPIs and monitor the results, and also to design a customer-centered strategy taking advantage of digital potential.
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- Real cases methods and practices which implement business transformation focusing on the customer
- How to lead Change and Transformation through cooperation and the right KPIs
- How to integrate digital and multichannel Transformation Strategy, while practising and brainstorming
- How to compare results with competition